At first I thought it was because I was using the wrong cable and, sure enough, when I used the Virtue III cable from the box, the pull down menu that allowed me to select USB for charging only or for syncing worked properly. It had not allowed me to select anything up till then. Unfortunately, my computer says there is no driver for the Virtue III and I am unable to transfer music or files to and from the phone. Has anyone found a solution to this problem? Thanks. Pat
Pat I had the same problem and opened a support ticket about it.
In that ticket there's a link to download drivers
I can't access the ticket. can paste on this chat
Thank you very much for your post, MIke. When I access the ticket, I do not get files that allow me to communicate with my computer. Support: If the software exists for this, please post if somewhere. Thank you.
A few days ago my Virtue III was finally able to download a driver when connected via USB. Previously Windows7 reported that drivers could not be found.